HelpCentre

Operating instructions

Scope of delivery

  1. Smart ring "MY nextRING"
  2. Wireless charging case (charging case)
  3. Type-C charging cable
  4. Operating instructions

 

Download the MY nextRING app

  1. Scan the QR code or search for the app in the Google Play or iOS App Store MYnextRING.
  2. Then install the app.

 

 

Pair MYnextRing with smartphone

To connect your ring to your smartphone, it must first „wake up“.

To do this, place your ring in the charging case without applying pressure and charge it in the case for at least 30 minutes. Connect the case to a power source. The ring flashes in the charging case!

You can now use the MYnextRING Connect app.

Switch to the PROFILE section in the APP. You can pair the ring there.

Bluetooth must be activated! The ring supports Bluetooth version 5.0 or higher.

Wearing the ring correctly

For optimum performance and accuracy, we recommend wearing the ring on the index finger of the non-dominant hand. If you prefer a different finger, the middle and ring fingers are also suitable. However, avoid fingers where the base is narrower than the knuckle.

The sensor of the ring should be located on the inside of the finger. The ring should sit securely and comfortably at the base of the finger.

Device settings

Defining the measuring interval

You can define the measurement intervals here. For example, measure the pulse every 15 minutes.

Unit setting

Here you can set the units for various values.

Objective

Personalise your goals for steps, distance, calories and hours of sleep per day.

Firmware update (OTA)

Both the software/firmware of the ring (e.g. V0.6.7.0) and the APP can be updated if required. The new ring firmware is displayed next to the ring symbol. You can find the APP in the „Search update“.

Safety instructions

Guarantee &
Exclusion of warranty:
12 months; excluding signs of use and mechanical damage due to improper handling.
BT version:
BLE 5.0
BT range:
2 metres
Battery:
Rechargeable. 14.5 mAh - 21.5 mAh
Battery runtime:
Up to 10 days
Data storage:
15 days
Waterproof:
Up to 50 metres
Activity time:
Up to 100 hours
Calories burnt:
Max 9999.9kcal
Operating temperature:
-10 to + 52 °C

Troubleshooting

Ring cannot be coupled

  1. The ring must have been charged in advance.
  2. Bluetooth must be activated on the mobile phone.
  3. Check the Authorisations in the app settings. NEXTring requires a large number of authorisations!
  4. Restart the app and try to connect the ring.
  5. If there are still problems, switch off the Flight mode on and off and pair again.

Ring does not measure data

Unpair the ring and pair it again.

Ring battery discharges too quickly

  1. Charge the ring for at least three hours and check whether the ring flashes during the charging process.
  2. Replace the cable and/or plug.

Problem not solved?

Please check the general questions in the APP and on our website.

Safety instructions

Failure to follow these instructions may result in fire, electric shock, injury or damage to the ring or other property. Read all safety information below before using the ring.

Not a medical device

This ring is not a medical device and should not be used as a substitute for professional medical judgement. It is not designed or intended for the diagnosis of disease or other conditions or for the cure, mitigation, treatment or prevention of any condition or disease. Please consult your physician before making any decisions regarding your health.

If the ring has a allergic reaction If an anaphylactic reaction occurs, remove the ring immediately. In the rare case of an anaphylactic reaction, consult a doctor immediately.

Use, care and maintenance

Finger size may vary depending on the time of day, and sometimes it can be difficult to remove the ring from your finger. If the ring gets stuck: Use cold water and mild soap to clean your finger.

Moisten your finger and slowly twist the ring to remove it.

Emergency: If you are unable to remove the ring yourself consult a doctor immediately.

Use a soft cloth with mild soap and water to clean the ring. Your ring can be worn while showering, bathing or swimming.

Exclusion of warranty for signs of use and mechanical damage: The Smartring is a high-quality technical product that is durable when used properly. However, the warranty does not extend to Scratches, abrasions or other superficial damage, caused by contact with hard or sharp materials (e.g. stones, metals, tools). These are considered Traces of use and do not constitute a warranty claim. We therefore recommend removing the ring during strength training, when working with high mechanical stress or potentially damaging material in order to permanently protect the surface and the technology.

Also try not to wear the ring next to other items made of metal, ceramic, stones or diamonds. The ring can be scratched and can even scratch softer metal jewellery or other objects.

The ring may be scratched by objects in close contact with the ring, such as mobile phone cases made of gold, silver, ceramic or aluminium.

Keep the ring away from children. This product is not intended for persons under the age of 18. Seek medical attention immediately if you know or suspect that a child has swallowed the ring. Do not expose the ring to direct heat, e.g. in a vehicle or in the sun. Do not puncture the ring or its battery.

Please avoid holding batteries or working on devices and machines that contain batteries while wearing your ring. In certain cases where both the cathode and the anode of another battery touch the ring, there is a risk of a short circuit similar to standard metal rings. This can lead to a potentially dangerous shock.

Waste disposal

Handle the ring, charger and battery with care and dispose of them properly. Never dispose of the battery or the device in a fire. Observe the local regulations when disposing of used batteries or devices. The European Parliament and the Council of the European Union have adopted the EU WEEE Directive. The aim of the directive is to avoid electrical and electronic waste and to minimise the

reuse, recycling and other forms of recovery of such waste. The directive therefore affects manufacturers, retailers and consumers. The WEEE Directive requires that both producers and end users dispose of electrical and electronic equipment and components in an environmentally sound manner and that equipment or waste is reused, separated or recovered for energy recovery. Electrical and electronic equipment and components may not be disposed of with normal household waste, but must be collected and disposed of separately. Products and devices that must be collected for reuse, recycling or other forms of recovery are labelled with the symbol shown. By disposing of electrical and electronic equipment via the collection systems available in your country, you are making a contribution to environmental and health protection and to the sustainable and sensible use of natural resources. The collection of electrical/electronic equipment protects the environment from hazardous substances that may be present in the corresponding products and devices. You can return the ring to us and we will dispose of it.

Data protection: You can find information on data protection directly in the app.

EU Declaration of Conformity

ilogs smartwear GmbH declares that the product My Nextring fulfils the essential requirements and all relevant provisions of Directive 2014/53/EU. A copy of the declaration of conformity can be downloaded from the following link.